Bluehost http://joomlahosting.co/media/reviews/photos/thumbnail/300x200s/b6/c4/7c/bluehost-logo-300-79-1361934077.jpg

Expert Rating: 9.2

User Rating: 5.3

$6.95/Month

GO

Hightlights:

  • Unlimited plan $6.95
  • 24/7 phone support
  • 15 years of hosting

BlueHost is great for simple, affordable webhosting.

David Blane

Review by David Blane
Created: July 05, 2011 / Updated: March 08, 2013
 
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Editor review

Getting Started
Walking through the set up only takes a few minutes and once you’re done you have access to the control panel to start building your site. You can use their proprietary one-click application installation software called SimpleScripts to install Joomla (or many other open source apps).

Control Panel
Here you have access to many great features that Bluehost provides. You have access to:

• Domain Manager
• MySQL Databases
• phpMyAdmin
• Apache Handlers
• Cron Jobs
• FTP Account configuration
• Email Accounts
• More...

Speed/Uptime
Speed is great for a shared server. It can load pages pretty quickly. Some of the specialized Joomla hosting companies run faster, but you will pay more.

Uptime is great. I have only noticed one or two times that the sites have been offline. This is never a good things, but I was able to contact tech support on the phone and we got it figured out pretty quickly.

Tech Support
We have a sincere appreciation for Bluehost’s tech support. It is all US based and they speak great english. More times than not, they can solve my issue in less than 5 minutes. They also don’t mind lending us a hand when we don’t know what we’re doing.

Conclusion
Bluehost does a great Job. They are fast, reliable and easy to use. We particularly love being able to call the tech support when there is an issue. Bluehost is also very affordable. It will be hard to find a better price for the amount of features and reliable service you get with them.
Lastly, while they have a single plan that includes pretty much everything, it lacks the scalability to dedicated or virtual private servers.
Overall rating 
 
9.2
Ease of Use 
 
9.0
Speed/Uptime 
 
9.0
Customer Support 
 
10.0
Security/Reliability 
 
9.0
Price 
 
9.0

Affordable plans, established company

Reviewed by: David Blane
Experience Level: Hosting Professional
Reviewed on: May 21, 2012

Overview

Bluehost is a solid hosting company. We have had sites hosted with them for several years, and have had few complaints.

Using Bluehost is great for those who have basic web hosting requirements. They have a wide variety of installable apps (Joomla, WordPress, etc...) they support major server scripts and have great technical support. however, when it comes to VPS, Cloud or dedicated hosting, you will have to look elsewhere.

They are a great company and we have been with them for over 3 years. Every time we call they are there waiting to help. All issues have been resolved in a timely manner and with little trouble for us to deal with.

Pros and Cons

Pros
Reliable established company
Awesome tech support
Great price
Great server speed
Cons
No vps or dedicated server options
Joomla Specialized hosting companies are a little faster

Full Review

Getting Started
Walking through the set up only takes a few minutes and once you’re done you have access to the control panel to start building your site. You can use their proprietary one-click application installation software called SimpleScripts to install Joomla (or many other open source apps).

Control Panel
Here you have access to many great features that Bluehost provides. You have access to:

• Domain Manager
• MySQL Databases
• phpMyAdmin
• Apache Handlers
• Cron Jobs
• FTP Account configuration
• Email Accounts
• More...

Speed/Uptime
Speed is great for a shared server. It can load pages pretty quickly. Some of the specialized Joomla hosting companies run faster, but you will pay more.

Uptime is great. I have only noticed one or two times that the sites have been offline. This is never a good things, but I was able to contact tech support on the phone and we got it figured out pretty quickly.

Tech Support
We have a sincere appreciation for Bluehost’s tech support. It is all US based and they speak great english. More times than not, they can solve my issue in less than 5 minutes. They also don’t mind lending us a hand when we don’t know what we’re doing.

Conclusion
Bluehost does a great Job. They are fast, reliable and easy to use. We particularly love being able to call the tech support when there is an issue. Bluehost is also very affordable. It will be hard to find a better price for the amount of features and reliable service you get with them.
Lastly, while they have a single plan that includes pretty much everything, it lacks the scalability to dedicated or virtual private servers.

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User reviews

Average user rating from: 1 user(s)

Overall rating 
 
5.3
Ease of Use 
 
7.5  (1)
Speed/Uptime 
 
7.0  (1)
Customer Support 
 
0.5  (1)
Security/Reliability 
 
5.5  (1)
Price 
 
6.0  (1)
Ratings (the higher the better)
  • Ease of Use
  • Speed/Uptime
  • Customer Support
  • Security/Reliability
  • Price
Overview
Pros and Cons
Comments
Don't even think about them bottom line
Can't agree with David's review in the slightest
Overall rating 
 
5.3
Ease of Use 
 
7.5
Speed/Uptime 
 
7.0
Customer Support 
 
0.5
Security/Reliability 
 
5.5
Price 
 
6.0

Stay Away - hopeless customer support

Overall Rating: 5.3 out of 10
Reviewed by: Shannon
Experience Level: Hosting Beginner
Reviewed on: March 19, 2013

Overview

Customer support is vague, very quick to send you to a video or faq that you've been to, they do NOT fully read the text of the ticket and therefore never answer multiple questions.

Not very good server has been down twice in a few weeks but they didn't repond to why? for 10 days ( I'm outside the USA.)

When the cash flow increase I'll return to LunarPages

Pros and Cons

Pros
Initially cheaper than most
A standard CPanel, (but recently changed the look for a inhouse one)
DB access is 'localhost' - Rather thay some cryptic server name
Cons
Very Poor performance
Very Poor support

When your DB useage (tables gets over 1000 they threaten to deactivate account or force you to pay for upgrade

Full Review

Don't even think about them bottom line
Can't agree with David's review in the slightest

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Best Plan

Monthly Transfer
Unlimited
Disk Space
Unlimited
Price
$6.95/Month
Money Back
Anytime

Specs and Features

Control Panel
cPanel
Databases
  • PHPMyAdmin
  • MySQL
Easy Install CMS
  • Joomla
  • Drupal
  • WordPress
Ecommerce
  • Zen Cart
  • SSL
  • Shared SSL
  • CubeCart
  • Agora
  • Magento
Email Features
  • Webmail
  • POP3
  • IMAP
  • Email Forwarders
  • Anit-Spam
  • Anit-Virus
Platform
  • Unix
  • Linux
Server Side Scripts
  • SSI
  • Ruby on Rails
  • PHP
  • CGI
  • Python
  • Perl
  • Cronjobs
Web Stats
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webilizer
Types
Shared Hosting

Support

Support Ticket
Yes
Phone Support
Yes
Availability
24/7
Twitter
Yes
Facebook
Yes

Company Info

Company Name
BlueHost
Headquarters
Provo, Utah
Support Phone Number
888-401-4678
Address
1958 South 950 East Provo, UT 84606
Number of Employees
100-500

Profile

1st Paragraph
Established over 15 years ago, Bluehost boasts of over 1,000,000 domains and some of the most feature-rich budget plans. They have 24/7 tech support and run the most popular software

Bluehost is considered one of the best hosts in the industry. They provide affordable hosting plans with a lot of features. Located in Provo, Utah, Bluehost is owned by Hosting Solutions, Inc. and was founded in 1996.

They have almost 15 years of hosting experience. They host over 1,000,000 domains on many state-of-the-art servers. They have a great support staff that works tirelessly for you.  Support is available via Phone, email or chat 24 hours a day.

Bluehost Plans & Features

Bluehost has one plan that covers most of their features. For $6.95 per month you get all the features you would expect with a shared hosting plan. However, if you need additional resources, like a SSL certificate or dedicated IP Bluehost does have upgrades for your account.

The plan comes with a free domain name, unlimited disk space and monthly bandwidth (data transfer).  This plan allows you to host unlimited parked and/or subdomains. It comes with 2500 email addresses and you can set up unlimited autoresponders. with 1000 FTP accounts and 100 MySQL databases, setting up Joomla is very simple and easy to maintain.

Hosting Environment

Managing your Bluehost account is easy. From any of your domains, just add ‘/cpanel’ after the ‘.com’ for instance http://yourdomain.com/cpanel.

cPanel 11 is the backend software that gives you access to all of the scripts, languages, statistics and more. You can manage your Databases under MySQL Databases or PHPMyAdmin.

Recent Bluehost Server Improvements (posted April 16, 2010)

The Server Improvements at Bluehost protect against overrun processes. By keeping processes minimal on all sites, the overall server remains consistently fast.

  • Memory Protection - Limits users from using more memory than they’re allotted.
  • CPU Processor Protection - This keeps any user from using more than than available CPU Processor. This protects everyone on a shared server from being slowed down.
  • Bandwidth Compression - Data transfer from your server are now compressed which increases speed by 10 to 25%.
  • Process Protection - No one will be able to create a run away process that slows down the server. This particular helpful users running mysql based websites such as Joomla.

Joomla Features

The Joomla environment with Bluehost is superb. It is easily installed using one-click installers Simplescripts.

Tech Support

BlueHost’s technical support staff is one of the best reviewed support teams in the business. They are known as highly-qualified and technical experts. They can be contacted toll-free telephone 24/7 with impressive response times. You can also reach them through email. From the BlueHost website, you can access their helpdesk where you can open a support ticket or go on to their FAQ knowledgebase. They have lots of helpful information and even video tutorials.

  • Phone: 888-401-4678 or 801-765-9400
  • Email: support {at} bluehost.com

Conclusion

The technical support and help desk expertise is a huge plus. Bluehost also has many great features and also goes to great lengths to keep their shared servers running fast with attention to detail within the server processes.
Choosing Bluehost as s Joomla site is a great idea. Especially if you are looking for affordable shared hosting with great technical support.

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