HostGator http://joomlahosting.co/media/reviews/photos/thumbnail/300x200s/49/74/7b/hostgator-logo-300-9-1360193982.jpg

Expert Rating: 9.5

User Rating: 9.7

$3.96/Month

(Exclusive to JoomlaHosting.co users)

List Price: $4.95/Month

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Hightlights:

  • Over 400,000 Customers
  • 5 Million Websites Hosted
  • 750+ Employees

"We love HostGator. We Host several sites their and we have had a great experience!"

David Blane

Review by David Blane
Created: June 27, 2011 / Updated: March 01, 2013
 
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Editor review

We have been using HostGator for several years now and we think very highly of their service. He host several sites with them on their shared servers as well as their VPS.

Sign Up and Setup

We called and had our site set up in minutes. They then send the site details over email and once you have verified the security measures, you can start setting up your site. For Joomla users you can migrate Joomla or use QuickInstall to set up Joomla instantly.

Their registrar is really quick so there was little time between set up and the domain name being pointed to the right servers.

cPanel

HostGator uses cPanel for their control panel. This makes the transition from another cPanel host because you will already be used to the layout. Even though it’s not the most graphically pleasing control panel, the functionality and long list of applications available make it hard to compare to.

Important for Joomla users is the ability to manage databases. cPanel uses MySQL Databases and PHPMyAdmin to help you manage databases.

Support

Using live chat works like a charm. You can start a chat session and get a response pretty quickly. For us it was less than 2 minutes of waiting.
They also have 24/7 phone support which we always like. They have been helpful with most technical questions.

The staff is technically savvy and patient. I can recall times when I may have been a little irked at my situation and they handled it very well.
Overall rating 
 
9.5
Ease of Use 
 
9.0
Speed/Uptime 
 
10.0
Customer Support 
 
10.0
Security/Reliability 
 
9.0
Price 
 
9.5

Awesome company with lots of plans

Reviewed by: David Blane
Experience Level: Hosting Expert
Reviewed on: December 11, 2012

Overview

HostGator has gained many followers and support because of their great service. No marketing hype. They just do a good job.

Pros and Cons

Pros
Fast Servers
Reliable
Affordable
Easy to use and set up
Cons
Not any complaints

Full Review

We have been using HostGator for several years now and we think very highly of their service. He host several sites with them on their shared servers as well as their VPS.

Sign Up and Setup

We called and had our site set up in minutes. They then send the site details over email and once you have verified the security measures, you can start setting up your site. For Joomla users you can migrate Joomla or use QuickInstall to set up Joomla instantly.

Their registrar is really quick so there was little time between set up and the domain name being pointed to the right servers.

cPanel

HostGator uses cPanel for their control panel. This makes the transition from another cPanel host because you will already be used to the layout. Even though it’s not the most graphically pleasing control panel, the functionality and long list of applications available make it hard to compare to.

Important for Joomla users is the ability to manage databases. cPanel uses MySQL Databases and PHPMyAdmin to help you manage databases.

Support

Using live chat works like a charm. You can start a chat session and get a response pretty quickly. For us it was less than 2 minutes of waiting.
They also have 24/7 phone support which we always like. They have been helpful with most technical questions.

The staff is technically savvy and patient. I can recall times when I may have been a little irked at my situation and they handled it very well.

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User reviews

Average user rating from: 3 user(s)

Overall rating 
 
9.7
Ease of Use 
 
9.8  (3)
Speed/Uptime 
 
9.7  (3)
Customer Support 
 
10.0  (3)
Security/Reliability 
 
9.5  (3)
Price 
 
9.5  (3)
Ratings (the higher the better)
  • Ease of Use
  • Speed/Uptime
  • Customer Support
  • Security/Reliability
  • Price
Overview
Pros and Cons
Comments
I have been using HostGator for nearly a decade. They have proven to be a fantastic host throughout.

When I had to do my PCI Compliance, they had my shared server compliant within 3 hours of my request, and had the SAQ back to me in less than 12 hours.

Anytime I have needed support, they were always very prompt at responding and dealing with any issues.

Wish they had a cloud hosting offering.
Overall rating 
 
9.8
Ease of Use 
 
10.0
Speed/Uptime 
 
9.5
Customer Support 
 
10.0
Security/Reliability 
 
9.5
Price 
 
10.0

Always Fantastic

Overall Rating: 9.8 out of 10
Reviewed by: Kray
Reviewed on: March 04, 2013

Full Review

I have been using HostGator for nearly a decade. They have proven to be a fantastic host throughout.

When I had to do my PCI Compliance, they had my shared server compliant within 3 hours of my request, and had the SAQ back to me in less than 12 hours.

Anytime I have needed support, they were always very prompt at responding and dealing with any issues.

Wish they had a cloud hosting offering.

Was this review helpful to you? 
i have been happy since i started using them a few months ago. Website is fast and never has any issues.
Overall rating 
 
9.8
Ease of Use 
 
10.0
Speed/Uptime 
 
10.0
Customer Support 
 
10.0
Security/Reliability 
 
10.0
Price 
 
9.0

Great service and tech support

Overall Rating: 9.8 out of 10
Reviewed by: Keri
Experience Level: Hosting Beginner
Reviewed on: April 25, 2012

Overview

HostGator is easy and i found their tech support to be great

Pros and Cons

Pros
Everything just works

Full Review

i have been happy since i started using them a few months ago. Website is fast and never has any issues.

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Cloud hosting should be their next venture, Don't get left behind Hostgator.
Overall rating 
 
9.5
Ease of Use 
 
9.5
Speed/Uptime 
 
9.5
Customer Support 
 
10.0
Security/Reliability 
 
9.0
Price 
 
9.5

Great Company To Deal With

Overall Rating: 9.5 out of 10
Reviewed by: Tony Brown
Experience Level: Hosting Expert
Reviewed on: May 30, 2013

Overview

I have used Hostagtor's VPS for 4 years now and have to say, I probably wouldn't use anyone else. Like all companies they are not perfect but do perform and answer support requests within minutes using their live chat. Most of their tech support operators are very knowledgible and get to the bottom of any problems within minutes. Keep up the good work Hostgator and don't let your standards slip, as its dog eat dog in the hosting business.

Pros and Cons

Pros
Excellent value for money.
Great support.
Love all the tools that are supplied.
Cons
None to write home about.

Full Review

Cloud hosting should be their next venture, Don't get left behind Hostgator.

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Best Plan

Monthly Transfer
Unlimited
Disk Space
Unlimited
Price
$3.96/Month
Money Back
45 Day

Specs and Features

Control Panel
cPanel
Databases
  • PHPMyAdmin
  • MySQL
Easy Install CMS
  • Joomla
  • Drupal
  • WordPress
Ecommerce
  • Zen Cart
  • SSL
  • Shared SSL
  • CubeCart
  • Agora
  • Magento
Email Features
  • Webmail
  • POP3
  • IMAP
  • Email Forwarders
  • Anit-Spam
  • Anit-Virus
Platform
  • Unix
  • Linux
  • Windows
Server Side Scripts
  • SSI
  • Ruby on Rails
  • PHP
  • CGI
  • Python
  • Perl
  • Cronjobs
Web Stats
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webilizer
Types
  • Shared Hosting
  • Green Hosting
  • Business Hosting
  • VPS Hosting
  • Dedicated Hosting

Support

Support Ticket
Yes
Phone Support
Yes
Availability
24/7
Twitter
Yes
Facebook
Yes

Company Info

Company Name
HostGator
Headquarters
Houston, Texas
Support Phone Number
1 (866) 964-2867
Address
11251 Northwest Freeway, Suite 400 Houston, TX 77092
Number of Employees
500-1000

Profile

1st Paragraph
If you’re looking for the best Joomla hosting on the web, consider HostGator. We have had great experience with them over the years and people have reviewed them well.
2nd Paragraph
Their servers are setup to run Joomla fast and stable. Do not worry about tech support with them, they have some of the best tech support available.
3rd Paragraph
HostGator offers plans of all sizes to match your needs. They can scale up or down with what ever suites you best. We have several accounts with Hostgator and just recently trusted them with some of our top sites on their level 4 VPS and we’re happy to report they are performing very well.

Summary:

In 2002, Brent Oxley founded HostGator in Boca Raton, Florida. Hosting over 700,000 websites and 1.8 million domains, Host Gator has grown to be one of the biggest hosting companies.
HostGator’s servers kept in four different data centers in Dallas, Texas owned by ThePlanet. HostGator has over 260 employees and over 10,000 independent resellers.

HostGator Plans and Features:

  • Hatchling ($4.95)
  • Baby($7.95)
  • Swamp($2.95)

The Hatchling Plan comes with Unlimited Disk Space and Unlimited Data Transfer. With a 45 day money-back guarantee and no contract, very little risk involved with getting started at HostGator. The only reason this plan is not a Baby or Swamp plan is because it only hosts 1 domain. However, often times, 1 domain is all that is needed.

At $7.95/Month, the Baby Plan lets you Host Unlimited Domains. This includes addons and parked domains, and like all plans, comes with Unlimited Disk Space and Unlimited Data Transfer, A free private SSL is thrown in the deal as well. This is good for Ecommerce sites.

And, the top level, Business Plan ($2.95 per month), gets you your own Toll-Free Telephone Number (VoIP), includes a SSL and dedicated IP. This plan also comes with Unlimited Disk Space and Unlimited Bandwidth. Another additional feature is anonymous FTP.

WITH ALL ACCOUNTS TYPES, you can create Unlimited email accounts, autoresponders, FTP accountss and MySQL databases. Most of today’s popular scripting languages are supported including cgi, php4 and php5, Ruby On Rails, SSH, Perl, Chilisoft ASP, Python, CronJobs etc.

Additionally, you are offered over 52+ readymade one-click-install scripts. A small list of these includes b2evolution, WordPress, Drupal, Mambo Open Source, PHP-Nuke, Help Center, phpBB2 and of course Joomla, FAQMasterFlex, AccountLab Plus, PHPlist HOT!, Advanced Poll, dotProject, Soholaunch Pro Edition, PhpWiki, Agora cart, OSCommerce, Zen Cart and many, many more.

All plans backed by HostGator’s 45-day money-back guarantee.

Hosting Environment

Managing your account is easy to do with the HostGator cPanel. cPanel allows you to configure any parts of your account. This includes your email addresses, FTP, website files, additional software, etc... MySQL is managed through phpMyAdmin or MySQL Databases found within cPanel.

Joomla and HostGator

HostGator runs Joomla on their servers flawlessly. We run several sites at HostGator and on other hosting sites. The results with HostGator have been excellent.

One of our sites hosted with HostGator: www.Paper-Shredder-Reviews.com

Installing Joomla is easy at HostGator. They provides serveral one-click installers for easy installation. Use either HostGator’s custom installer, QuickInstall or Fantastico. No technical knowledge is required for installing Joomla and the entire process can be done in less than 5 minutes.

Tech Support

Worrying about tech support can halt one from making a quick decision. Fortunately, we have never had an issue with HostGator’s support, and can recommend them because of it. They can be reached 24/7 through toll free telephone, email and online chat. There are also well written FAQs and a forums section with over 13,000 members.

HostGator Conclusion

HostGator is a hosting industry leader. The company values its customers so highly that you can actually request for the owner to personally look into your issues. The highlights are that, you will get great value for your money with their excellent feature and hosting plans. all backed by a 45 day money-back guarantee.

HostGator Coupons:

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