Site5 http://joomlahosting.co/media/reviews/photos/thumbnail/300x200s/9a/9a/ca/site5-logo-300-91-1360193799.jpg

Expert Rating: 9.4

User Rating: 8.4

$4.95/Month

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Hightlights:

  • 60 team member worldwide
  • Fast servers
  • 15 datacenters worldwide

We have nothing but good things to say about Site5. Our experience with simple control panel, uptime/speed and tech support have all been great."

David Blane

Review by David Blane
Created: July 05, 2011 / Updated: March 01, 2013
 
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Editor review

We have been using Site5 for several years now and we have been very happy with service.

After hosting dozens of different Joomla sites on different hosts, over time we have realized that Site5 has done the best job for us. We find ourselves moving sites back to Site5 if we had ever moved them away.

One major reason we love their hosting, is the multi-site management ability on one account. We have tons of domains all hosted at Site5 and each of them has their own unique control panel. This greatly reduces clutter, confusion and, most importantly, our time.

High marks all around we have been very pleased with site5 and we think you will too!


Control Panel

Part of the reason this multi-site functionality is possible is because of their highly customized cPanel configuration. They have taken cPanel and redesigned it for ease-of-use and simpler navigation. Creating a database with their MySQL Databases screen is many times simpler to use than the traditional design and layout for example. Some other hosts have separate accounts for billing, tech support, hosting, etc. Not Site5. It is very easy to access all systems.

Support

Over the past year or more, Site5 has improved their support system. Each time they are contacted, a technician with a name and picture are assisting via ticket, chat, or phone. The picture and name add a personal touch to all the support and lets us know they are concerned with our experience.

New Features

Site5 now offers redundant storage as an option to their existing plans. This puts your website on several servers all around the world to keep them fast, up, and safe. We have moved some sites to this and we feel it works just as advertised which is great.

Other new features include the continual building and redesigning of their control panel and expanding to have data-centers in more countries.

I expect Site5 to continue to improve as the years move on. They are a great option for business class hosting and personal sites alike.
Overall rating 
 
9.4
Ease of Use 
 
10.0
Speed/Uptime 
 
9.0
Customer Support 
 
10.0
Security/Reliability 
 
9.0
Price 
 
9.0

Great response time, tech support, price and pretty much everything

Reviewed by: David Blane
Experience Level: Hosting Expert
Reviewed on: March 08, 2013

Pros and Cons

Pros
Personal tech support
Great speed
Affordable to pretty much all customers
Very easy to set up and use
Cons
none yet!

Full Review

We have been using Site5 for several years now and we have been very happy with service.

After hosting dozens of different Joomla sites on different hosts, over time we have realized that Site5 has done the best job for us. We find ourselves moving sites back to Site5 if we had ever moved them away.

One major reason we love their hosting, is the multi-site management ability on one account. We have tons of domains all hosted at Site5 and each of them has their own unique control panel. This greatly reduces clutter, confusion and, most importantly, our time.

High marks all around we have been very pleased with site5 and we think you will too!


Control Panel

Part of the reason this multi-site functionality is possible is because of their highly customized cPanel configuration. They have taken cPanel and redesigned it for ease-of-use and simpler navigation. Creating a database with their MySQL Databases screen is many times simpler to use than the traditional design and layout for example. Some other hosts have separate accounts for billing, tech support, hosting, etc. Not Site5. It is very easy to access all systems.

Support

Over the past year or more, Site5 has improved their support system. Each time they are contacted, a technician with a name and picture are assisting via ticket, chat, or phone. The picture and name add a personal touch to all the support and lets us know they are concerned with our experience.

New Features

Site5 now offers redundant storage as an option to their existing plans. This puts your website on several servers all around the world to keep them fast, up, and safe. We have moved some sites to this and we feel it works just as advertised which is great.

Other new features include the continual building and redesigning of their control panel and expanding to have data-centers in more countries.

I expect Site5 to continue to improve as the years move on. They are a great option for business class hosting and personal sites alike.

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User reviews

Average user rating from: 1 user(s)

Overall rating 
 
8.4
Ease of Use 
 
8.0  (1)
Speed/Uptime 
 
8.0  (1)
Customer Support 
 
9.0  (1)
Security/Reliability 
 
8.0  (1)
Price 
 
9.0  (1)
Ratings (the higher the better)
  • Ease of Use
  • Speed/Uptime
  • Customer Support
  • Security/Reliability
  • Price
Overview
Pros and Cons
Comments
my website developer also likes using the control panel. Thought I would mention that too. thanks
Overall rating 
 
8.4
Ease of Use 
 
8.0
Speed/Uptime 
 
8.0
Customer Support 
 
9.0
Security/Reliability 
 
8.0
Price 
 
9.0

Done good so far

Overall Rating: 8.4 out of 10
Reviewed by: Philip
Reviewed on: September 14, 2012

Full Review

my website developer also likes using the control panel. Thought I would mention that too. thanks

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Best Plan

Monthly Transfer
Unlimited
Disk Space
Unlimited
Price
$4.95/Month
Money Back
45 Day

Specs and Features

Control Panel
  • cPanel
  • Custom
Databases
PHPMyAdmin
Easy Install CMS
  • Joomla
  • Drupal
  • WordPress
Ecommerce
  • Zen Cart
  • SSL
  • Shared SSL
  • CubeCart
  • Agora
  • Magento
Email Features
  • Webmail
  • POP3
  • IMAP
  • Email Forwarders
  • Anit-Spam
  • Anit-Virus
Platform
  • Unix
  • Linux
Server Side Scripts
  • SSI
  • Ruby on Rails
  • PHP
  • CGI
  • Python
  • Perl
  • Cronjobs
Web Stats
  • Referrer Logs
  • Raw Log Manager
  • Error Logs
  • AWStats
  • Webilizer
Types
  • Shared Hosting
  • Green Hosting
  • Business Hosting
  • Cloud Hosting
  • VPS Hosting
  • Dedicated Hosting

Support

Support Ticket
Yes
Phone Support
Yes
Twitter
Yes
Facebook
Yes

Company Info

Company Name
Site5
Headquarters
Denver, Co
Support Phone Number
1.888.748.3526
Address
303 S Broadway, Suite 200-341 Denver, CO 80209
Number of Employees
50-100

Summary

Site5 is based in San Ramon, California and after 10 years of experience is highly acclaimed. Founded in 1999 by Matt Lightner and Rod Armstrong. Site5’s believes that “web hosting should be easy, fun, accessible, reliable and generally not painful to use.” With over 200 dedicated servers and nearly 200,000 domains hosted with them, Site5 stays true to their vision.

Site5 Plans and Features

Their shared hosting plan comes with a massive 750 GB of webspace and 7.5 TB of monthly bandwidth (data transfer). Prices used to start at $7.95/mo for the basic hosting plan, but now you can get their basic package at only $5/mo. Not many hosting companies offer this, but Site5 provides hosting of unlimited websites, unlimited email accounts and unlimited MySQL databases at no extra charge. Your website will be hosted on a server along with very few others. Other hosts will squish as many people as they can onto a server. Site5 guarantees a 99.5% uptime offers a 60-day unconditional money-back guarantee.

Site5's Hosting Environment

You will use Backstageas the user control panel at Site5. From there you access a user-friendly custom designed version of cPanel, named SiteAdmin. From in here, you can manage all aspects of your website including files (through File Manager), databases, emails etc. You have the ability to create unlimited MySQL databases and manage them through a pre-configured version of phpMyAdmin. Another very helpful feature is the ‘DNS Zone File Editor’ which allows for modification of DNS information. The AwStats module allows you to view statistics of you site and gives you an overview of your website analytics. AwStats is not the most intricate analytics software, and for a better analytics view, consider Google Analytics

Joomla Specific Features

If a Content Management System (CMS) is absolutely vital to your website, you will find Fantastico within your SiteAdmin, which allows you to install many scripts including Joomla, WordPress, Drupal, etc...

Tech Support

Site5 has a reputation has a great reputation for quick response being very approachable. In order to receive tech support you have to open a support ticket which they will respond to. Site5 employs full-time, salaried tech associates. All being top level skill. The support forums for members can be found at forums.site5.com. There are around 2000 active members participating. Toll-free telephone support and live online chat are also available for sales queries.

Conclusion

Site5 spends time and care putting together a great service. Not only are the prices highly competitive, but they know how to help you and provide easy means of getting what you need. Thanks to their dedication and support, refund and bounce rates are not common. This means you’ll probably never switch hosts if you only try Site5 out.

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